Privacy Policy
Tratok Contributors Portal
Effective Date: August 04, 2025, 12:16 PM +04
Welcome to the Tratok Contributors Portal (the "Portal"), operated by Tratok Holding Limited ("we", "us", or "our"), a company registered in the British Virgin Islands. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Portal and participate in the Tratok Contributors Program ("Program"). By accessing or using the Portal, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, we collect your email address, password, and ERC20-compatible wallet address.
- Usage Data: Information about how you interact with the Portal, such as IP address, browser type, pages visited, and timestamps, collected via cookies and analytics tools.
- Transaction Data: Details of your reward earnings and redemptions, including wallet transaction records.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Portal and Program.
- Process your account registration and email verification.
- Facilitate reward earning and redemption activities.
- Send you administrative or promotional communications (you may opt out of marketing emails).
- Improve the Portal and analyze usage patterns.
- Comply with legal obligations and protect against fraud or abuse.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Third-party vendors (e.g., email services, blockchain networks) who assist us in operating the Portal, under strict confidentiality agreements.
- Legal Requirements: Authorities if required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not share your wallet address or transaction details with third parties for marketing purposes.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security. You are responsible for securing your account credentials and wallet.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you terminate your account, we will retain data for a reasonable period to comply with legal obligations or resolve disputes, after which it will be deleted or anonymized.
6. Your Rights and Choices
You may:
- Access, update, or delete your personal information by contacting us at support@tratok.com.
- Opt out of marketing communications by following the unsubscribe link in emails.
- Request restriction or portability of your data, subject to applicable laws.
Note that some data (e.g., wallet address for redemptions) may be required to maintain your account.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings, though disabling them may limit functionality.
8. International Data Transfers
Your information may be transferred to and processed in the British Virgin Islands and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
9. Children’s Privacy
The Portal is not intended for individuals under 18. We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date, and significant changes will be communicated via email or a notice on the Portal. Your continued use after updates constitutes acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: support@tratok.com
Company: Tratok Holding Limited
Location: British Virgin Islands